mit.dk: Netcompany enters into a collaboration with PostNord Strålfors regarding digital mail
The many new opportunities for digital dialogue in mit.dk are made available as part of the omnichannel solution at the Nordic provider of communication solutions.
With mit.dk, companies and organizations get access to a completely new communication platform, which makes the dialogue between citizens, companies and public authorities easier and more intuitive. From 21 March 2022, all citizens over the age of 15 will receive digital mail from the public sector and a number of companies in mit.dk. In that connection, Netcompany and PostNord Strålfors have entered into a cooperation agreement so that PostNord Strålfors can sell mit.dk’s services to its customers. It will also be possible for mit.dk's customers to use PostNord Strålfors' services.
There are completely new opportunities for interaction and digital dialogue in mit.dk, which does not just open up for receiving and reading digital mail on a user-friendly platform. For example, it will be possible to pay bills, book appointments, chat with customer service, record consumption information and much more in one place - without having to log in to other sites.
PostNord Strålfors already handles more than one billion messages annually as the market leader in Customer Communication Management (CCM) in the Nordic region. Now private companies, organizations and authorities also get access to mit.dk via PostNord Strålfors' omnichannel solution - and can give their customers the opportunity to respond to the digital mail.
Thomas Demant, Partner in Netcompany says on the collaboration:
”mit.dk has the ambition to increase digital engagement between companies, organizations and citizens by making it easy and straightforward to take actions on the digital mail across the company's self-service and mit.dk. We are really happy that PostNord Strålfors, which is a major player in the Nordic region, sees the potential for better communication and interaction with mit.dk and therefore wants to offer mit.dk to their customers. We look forward to the collaboration and the many opportunities it brings. ”
Martin Nyberg, MD PostNord Strålfors Denmark says about the collaboration:
”We want to give our customers access to all available channels in the market – so we are pleased with the new collaboration with Netcompany, which allows us to further develop our offer to customers.”
About PostNord Strålfors:
PostNord Strålfors develops and offers communication solutions that give companies with many customers and suppliers completely new opportunities to build stronger and more personal customer relationships. Using our digital platform, we provide seamless communication, regardless of which channel the receiver prefers. PostNord Strålfors is part of the PostNord Group, the leading provider of communication and logistics services in the Nordic region. PostNord Strålfors operates in Denmark, Sweden, Norway and Finland, where our approx. 700 employees achieve a turnover of SEK 2 billion. (2021).