{"id":614,"date":"2024-10-30T02:39:08","date_gmt":"2024-10-30T00:39:08","guid":{"rendered":"https:\/\/mitdk-prod-b3cphaemhph8gef8.swedencentral-01.azurewebsites.net\/?page_id=614"},"modified":"2024-12-16T14:57:31","modified_gmt":"2024-12-16T13:57:31","slug":"mitdk-core","status":"publish","type":"page","link":"https:\/\/mit.dk\/en\/mitdk-core","title":{"rendered":"mit.dk Core"},"content":{"rendered":"

\n\t\tMake the customer dialogue interactive\n\t<\/h1>\n\t

Do you want to strengthen communication and interaction with your customers?<\/p>\n

With mit.dk, you can interact with your customers in a simple and secure way. The modern and dynamic message format offers many opportunities to automate workflows and create engaging customer communication, such as with images, graphics, and animations.<\/p>\n

You can securely guide customers directly into your self-service portal when you need them to perform important actions.<\/p>\n

With mit.dk, you can reach all types of customers. You can send digital communication to them even if you don't have their CPR number. Additionally, you can send physical mail to customers who still prefer it.<\/p>\n\t\t\t\n\t\t\t\t\t\tDownload produktblad – mit.dk Core\n\t\t\t\t\t<\/a>\n\t\t\t\t\"digital-dialog-illustration\"\n

\n\t\tThe new message format MeMo\n\t<\/h2>\n\t

mit.dk is based on the Danish Agency for Digitisation's new MeMo format, which is a data- and interaction-based messaging format.<\/p>\n

MeMo replaces the previous PDF-based digital mail and, as of the end of 2023, is the new standard for digital mail from public authorities.<\/p>\n

With mit.dk, businesses have the opportunity to take advantage of the many benefits of the MeMo format.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tRead about the new message format MeMo\n\t\t\t\t\t<\/a>\n\t

\"\"<\/p>\n

\n\t\tDialog: Features and Benefits\n\t<\/h2>\n\t\t\t\t\"ikon-small-activity\"\n\t

Simple and seamless customer journeys<\/h3>\n

It is easy for customers to read and respond to the messages you send in mit.dk.<\/p>\n\t\t\t\t\"ikon-small-chat\"\n\t

Engaging communication<\/h3>\nYou can design dynamic messages that engage customers, while ensuring the format provides a consistent experience across mobile, tablet, and web.\n\t\t\t\t\"ikon-small-bell\"\n\t

Notifications and reminders<\/h3>\nCustomers are notified when they receive new messages and are reminded before important deadlines.
\n\n\t\t\t\t\"ikon-small-samtykke\"\n\t

Reach out to all customers<\/h3>\nWith the supplementary mit.dk service (Match), you only need to know the customer's name and address to interact with them digitally in mit.dk. This enables efficient digital communication and can transform your cumbersome physical mail into digital communication.
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Safe storage of everything important<\/h3>\nmit.dk is a GDPR-compliant platform and a permanent medium. Therefore, messages can contain sensitive personal information and have the same validity as messages sent via traditional physical mail.\n

\u00a0<\/p>\n\t\t\t\t\"ikon-small-settings\"\n\t

Automate your workflows<\/h3>\nThe communication in mit.dk contains a wide range of data. You can use this to design intelligent and automated processes that optimize your business and free up time.\n\t\t\t\t\"ikon-small-lock\"\n\t

One login for everything<\/h3>\n

With single sign-on, your customers are directly navigated to the areas where they can quickly and easily perform actions that may be crucial for your business.<\/p>\n\t\t\t\n\t\t\t\t\t\tDownload produktblad – SSO\n\t\t\t\t\t<\/a>\n\t\t\t\t\"image-small-flows\"\n\t

Physical mail<\/h3>\n

There is still a small portion of the population who feel most comfortable with physical mail. You can communicate with them by using mit.dk and send to the recipient's address in the traditional way. This way, you have a single provider for both digital communication and physical mail.<\/p>\n\t\t\t\n\t\t\t\t\t\tDownload produktblad – Print\n\t\t\t\t\t<\/a>\n

\n\t\tManage mit.dk with the Administration Portal\n\t<\/h2>\n\t

Do you want easy administration and a clear overview?<\/p>\n

The Administration Portal is your cockpit for mit.dk. Here, you have an overview of your profile and can manage and update your setup. The Administration Portal is user-friendly and customizable to your needs when you start using mit.dk.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tRead more about the Administration Portal here\n\t\t\t\t\t<\/a>\n\t\t\t\t\"admin-portal\"\n

\n\t\tLet's have an informal chat\n\t<\/h2>\n\t

mit.dk has great potential to create noticeable results and strengthen your company. We would love to tell you how.<\/p>\n\t\t\t\n\t\t\t\t\t\t\tI want to know more\n\t\t\t\t\t<\/a>\n\t\t

Let's have an informal chat<\/h3>\n